Three language editions
Visuals
Introduction
Over 140 visuals are included in the second edition
Skills and Roles
A table correlating UX Design roles and skillsets
Methods and Roles
A table correlating project stages, people and job titles
Stakeholder Grid
A visual aid to understanding stakeholder involvement in a project
PANAS Questionnaire
A paper based form for acquiring and scoring responses in a PANAS study
A UX Process Model
A model UX Design process diagram
Scenario map
An example of user story analysis using a simple scenario map
A Design Cycle
A standard non-linear and iterative design cycle diagram

Skills and Roles

A table that interprets the ISO 9241-210 descriptions of a broad range of human centered design activities

Figure 9
This table interprets the BS EN ISO 9241-210 descriptions of a broad range of human centered design activities. It aligns them with the associated skills and competencies needed by the people who do the work and suggests a typical title for their role. In most design teams there is considerable flexibility and overlap between roles and activities and so this should be viewed as a theoretical model. It is unlikely that the complete structure shown here would be found in any particular company, although most roles and activities will be familiar to those working in the industry.

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Allanwood, G & Beare, P (2019)
User Experience Design - A Practical Introduction
ISBN: 9781350021709
(Basics Design Series) Bloomsbury Visual Arts
Cover illustration by Romualdo Faura.

Available at Amazon